Tidloh Insurance

Shield Insurance Broker Sets Up War Room to Accelerate Recovery for Southern Flood Victims 2025

Shield Insurance Broker Sets Up War Room to Accelerate Recovery for Southern Flood Victims 2025

  • Shield Insurance Broker provides consultation and claim coordination for customers affected by flooding in Hat Yai via Call Center 1501, available 24 hours. 

  • Consolidating key information including hotlines, claim channels, emergency service points, and post-flood recovery guidance. 

  • Reinforcing the brand promise of “peace of mind from purchase to claims,” standing alongside customers in every situation. 

“Shield Insurance Broker,” operated by Ngern Tid Lor Public Company Limited, a subsidiary of Tidlor Holdings (TIDLOR), is fully mobilizing support for customers affected by the Southern Thailand floods in 2025. The company is providing comprehensive assistance, including consultation, claim coordination services, and serving as a central hub for critical information to support recovery and relief efforts for customers impacted by flooding in Hat Yai and across Songkhla province. 

24/7 War Room Established via Call Center 1501 

To provide timely assistance to affected customers and the public, Shield Insurance Broker has established a 24-hour War Room to coordinate flood relief support through three main channels: 

  1. Shield Insurance Broker Call Center at 1501 (press 1) 

  2. Facebook Fan Page: Shield Insurance Broker (via chat) 

  3. LINE Official Account: @Tidlor 

Customers and the public affected by flooding in Southern Thailand can access essential information through the Shield Insurance Broker Facebook Fan Page, which consolidates key contact points, including insurance company hotlines offering free towing services, emergency flood assistance numbers, local emergency contacts, claim notification channels via insurers’ LINE Official Accounts, as well as guidance and safety practices for post-flood recovery. This ensures fast, safe, and reliable access to assistance, with continuous support at every stage. 


In addition, recovery-related information is communicated through online channels, including the Shield Insurance Broker Facebook Fan Page and LINE Official @Tidlor. This includes guidance on claim procedures, required documentation, post-flood safety checks for homes and motor, and coverage details across different types of insurance policies, such as Class 1 and 2+ motor insurance that cover flood damage. This comprehensive support ensures customers receive care across all aspects, reinforcing the brand promise of “peace of mind from purchase to claims,” and the commitment to stand alongside customers through every challenging situation. 

About “Shield Insurance Broker”: 
“Shield Insurance Broker,” operated by Ngern Tid Lor Public Company Limited, a subsidiary of Tidlor Holdings (TIDLOR), is the number one face-to-face insurance brokerage brand, providing close advisory and insurance services through more than 5,000 licensed professional staff. The company offers insurance products covering personal, motor, and homes from leading insurance partners, supported by Shield Insurance Broker Call Center at 1501 (24 hours), ensuring peace of mind from purchase to claims. 

For more information about “Shield Insurance Broker”: 
Website: prakantidloh.com  
Facebook Fan Page: Shield Insurance Broker 
Call Center: Shield Insurance Broker Call Center at 1501 (24 hours)