Critical Illness Insurance Claim

Follow these 3 simple steps

1. 1

   Contact the insurer

2. 2

   Submit claim documents via your preferred channel

   For a critical illness benefit claim

   1. 1Critical illness claim benefit request form
   2. 2Copy of pathology report
   3. 3Medical certificate and copy of treatment history
   4. 4Copy of the insured person's ID card
   5. 5Consent and authorization form for information
   6. 6Copy of the insured person's bank account

   For a death benefit claim

   1. 1Death benefit claim request form
   2. 2Copy of death certificate or death certification
   3. 3Copy of the insured person's and beneficiary's house registration
   4. 4Copy of the insured person's and beneficiary's ID cards
   5. 5Medical death report
   6. 6Consent to disclose treatment history

   For an accidental death benefit claim

   1. 1Copy of police report
   2. 2Copy of autopsy report
3. 3

   Await approval and receive compensation