Motor Insurance Claim

All insurance matters...peace of mind from purchase to claim

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Simple Steps

1

Report the incident

When an accident occurs, contact the insurance company.
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2

Damage inspection

The insurer will send a surveyor to the accident scene or arrange an appointment to record the damage.
3

Select a garage or dealer service center

Choose your preferred garage or dealer service center to obtain a repair estimate, or call 1501
for recommendations on certified repair centers near you.
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Find a shop
4

Await approval

Wait for repair approval. The insurer will review and approve the repair costs based on the estimate provided by the garage or dealer service center.
5

Schedule the repair

Schedule your vehicle for repair. Once approved, the garage or dealer service center will contact you to arrange the repair appointment.
6

Track claim status

After dropping off your vehicle, you can call 1501
to help follow up on your claim status with the insurer.
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Peace of mind, anytime

Report emergencies or get claim help — call 1501 or
Chat via Prakan Tidloh Facebook Available 24/7.

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Expert claims support

Our specialists advise, coordinate, and protect your rights on every policy.

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Find a repair shop

Find a quality repair shop near you, easily here