24/7 support at 1501
ready to help and follow through

Accidents don't pick a time... We're on standby around the clock. When something happens, call Shield Insurance Broker right away — you're never on your own.
No more confusing automated systems. At Shield Insurance Broker you speak with licensed specialists who explain insurance in plain language — clear, transparent, and straightforward.
We don't just take your call and log a ticket — we coordinate and track your claim, follow the status, and keep you updated until it's resolved.
Check premiums, renew, track your policy, update endorsements, or ask about promotions — all handled on one number.

Claims feeling complicated? Skip the hassle and Call 1501
. Or read how to claim step by step below.

When peace of mind is told through our customers' voices
“Shield Insurance Broker cares about our problems as if they were their own”
When I had a claim issue, the team never left me on my own. They followed up and explained every step calmly — I truly felt they cared.
“Impressed with Shield Insurance Broker's service — clear, helpful guidance”
When I bought insurance for the first time, the advice was easy to understand. Coverage was compared clearly, with no pressure, and my questions were answered directly.
“They take care of us like family — genuinely impressed”
The staff were warm yet professional, following through until everything was resolved. I felt supported, not alone, when something happened.
“They coordinated everything so fast — like a personal assistant beside me”
What I thought would be complicated was handled quickly. Shield Insurance Broker coordinated with the garage and insurer and kept me updated without chasing multiple calls.
“Like having someone right beside you — they still helped coordinate even when coverage didn't apply”
Even when something was outside my policy, the team still advised and coordinated. I always felt someone was there to help.
“Satisfied every time — great service, peace of mind, no worries”
I've renewed with them for years. Every time it's smooth and consistent — I'm confident someone will really help when I need it.
Visit a branch near you — open the map for quick directions
Visit a branch near you — open the map for quick directions
Find a branch428 Ari Hills Building, Phahonyothin Road, Sam Sen Nai, Phaya Thai
Bangkok 10400
Business hours: Mon–Fri 08:00–17:30