Shield Insurance Broker Wins Global Award, Showcasing Omnichannel Strength
Ngern Tid Lor Public Company Limited (TIDLOR) has led its insurance brokerage business to win the Outstanding Omnichannel Integration award at the Global Retail Banking Innovation Awards 2024, organized by The Digital Banker, a leading global provider of financial news, research, and technology development. The recognition reflects the company’s commitment to continuously developing innovative insurance brokerage solutions across services, sales, and communication channels. This has resulted in the seamless integration of multiple channels (Omnichannel) to deliver the best possible customer experience.
This award further reinforces TIDLOR’s leadership in the insurance brokerage business, driven by its mission to expand access to insurance protection for the public through over a decade of continuous technology development. The company offers a wide range of insurance products covering vehicles, individuals, and homes under the following brands:
“Shield Insurance Broker,” operated by Ngern Tid Lor Public Company Limited (TIDLOR), provides face-to-face insurance brokerage services, recognized as the number one brand for close advisory and insurance sales through more than 5,000 professional brokers across over 1,700 branches nationwide.
“Areegator,” an online B2B insurance platform, supports more than 9,000 members by providing convenient access to insurance sales management systems and a wide range of insurance products covering personal, motor, and homes from more than 15 leading insurance partners, without requiring initial capital.
“heygoody,” a digital insurance brokerage platform designed for retail customers who prefer not to receive sales calls and wish to purchase insurance independently through online channels, available 24 hours a day.
Over the past six years, the company’s non-life insurance brokerage business has achieved an average annual growth rate of 47.3%, significantly outperforming the overall market by ten times. This highlights the company’s strong capabilities and operational excellence. TIDLOR has also pioneered 0% cash installment plans for motor insurance premiums, which have gained widespread adoption and have become a standard offering across the insurance brokerage industry today.