Shield Insurance Broker Launches New Commercial “Once Upon a Time…Peace of Mind”
Ngern Tid Lor Public Company Limited (TIDLOR) continues to strengthen brand awareness for “Shield Insurance Broker” with the launch of its latest commercial, “Once Upon a Time…Peace of Mind.” The campaign communicates the brand’s positioning as a service broker, reinforcing its commitment to delivering sincere services that truly understand customer needs, and setting a new standard for the insurance brokerage industry—one that goes beyond sales to provide comprehensive insurance information, enabling customers to compare and select the most suitable products. The brand also plays a key role in coordinating with insurance companies when customers require assistance, both in emergencies and during claims. The commercial is directed by Ae–Teerapol Suneta and tells the story of a couple who purchase motor insurance through Shield Insurance Broker.
Mrs. Athitaya Phoonwathu, Chief Insurance Officer, stated that this campaign aims to highlight the service excellence of Shield Insurance Broker, ensuring customers feel peace of mind across all aspects of insurance—from the purchasing process to the moment they face an accident and require claims support. This reflects the company’s core belief that “peace of mind is something everyone deserves when purchasing insurance,” a promise that Shield Insurance Broker consistently delivers to its customers. The campaign also marks another important step in setting new standards for Thailand’s insurance brokerage industry.
“Shield Insurance Broker” is an insurance brokerage brand that, beyond offering 0% cash installment plans for motor insurance premiums for up to 10 months, stands out with comprehensive end-to-end services, including: (1) advisory by more than 5,000 licensed professional brokers, (2) transparent product presentation with full disclosure of details, (3) convenient access through more than 1,700 branches and service points nationwide, as well as offline, online, and digital platforms, and (4) close claims follow-up, providing customer care from purchase through the end of the coverage period. In addition, Shield Insurance Broker Call Center at 1501 (24 hours) supports accident reporting and claim coordination, roadside emergency assistance, claim status tracking, consultation, and coordination with insurers for claim consideration. Customers can also conveniently seek advice on insurance purchase, installment plans, policy amendments, and policy details every day, 24 hours. For more information, please contact Shield Insurance Broker Call Center at 1501 (24 hours).
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